Car insurance is meant to be a financial safety net, protecting you from hefty repair costs in case of an accident.
But let’s be real—insurance policies can be full of confusing terms, and one that often catches people off guard is compulsory excess.
If you’ve ever had to make a claim and were surprised by an extra charge you had to pay out of pocket, chances are, compulsory excess was the culprit.
So, let’s break it down. In this post, I’ll explain what compulsory excess is, when it applies, and how you can avoid unexpected costs when making a claim.
Trust me, understanding this now can save you a lot of frustration later!
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What Exactly is Compulsory Excess?
In simple terms, compulsory excess is a fixed upfront amount that you, as the policyholder, must pay before your insurer covers the rest of the claim.
Think of it as your share of the risk in certain situations.
In Malaysia, the standard compulsory excess amount is RM400.
And here’s the kicker—this amount is non-refundable, even if you weren’t at fault for the accident.
When Does Compulsory Excess Apply?
Not every claim requires you to pay compulsory excess, but there are specific situations where you’ll have no choice but to fork out that RM400:
- If you (or someone driving your car with your permission) are under 21 years old.
- If the driver has a provisional (P) or Learner (L) license.
- If the driver involved in the accident is not listed as an authorised driver on your policy.
Real-Life Example:
Imagine you lend your car to your younger sibling, who is 20 years old, and they get into an accident causing RM2,000 worth of damage.
Because they are under 21, you must first pay RM400 in compulsory excess before the insurer covers the remaining RM1,600.
Ouch, right?
Situations Where Compulsory Excess Does NOT Apply
Thankfully, there are cases where you don’t have to worry about compulsory excess. You won’t have to pay it for claims involving:
- Fire damage
- Explosions
- Lightning strikes
- Burglary or theft
- Third-party property damage
- Third-party bodily injury claims
Waiver of Compulsory Excess: Is It Worth It?
Some insurers offer an optional add-on called the waiver of compulsory excess.
By paying a small additional fee (typically RM20–RM30), you can completely avoid paying the RM400 compulsory excess when making a claim.
Is it a Good Idea?
Let’s compare the costs in a typical claim scenario:

For just RM20–RM30 per year, you could save RM400 when making a claim.
If you frequently have young or inexperienced drivers using your car, this small add-on could be a lifesaver!
Important Points About the Waiver
- Not all insurers offer a waiver of compulsory excess.
- Some insurers include it for free in their comprehensive policies, so check your policy details.
- If you’re comparing car insurance policies, make sure to ask about this feature.
Compulsory Excess vs Voluntary Excess
It’s easy to mix up compulsory excess and voluntary excess, but they are different:
- Compulsory excess is fixed and applies in specific situations.
- Voluntary excess is an amount you choose to pay to lower your premium.
Opting for a higher voluntary excess can reduce your insurance cost, but be careful—it also means you’ll pay more out of pocket if you need to make a claim.
Why Understanding Compulsory Excess Matters
No one likes surprises, especially when it comes to money. Knowing about compulsory excess helps you:
- Plan ahead for potential out-of-pocket costs.
- Decide whether a waiver is a good investment for you.
- Make informed choices about adding named drivers to your policy.
- Avoid disputes and confusion when making a claim.
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Conclusion
Compulsory excess is one of those things that people don’t think about until they have to make a claim—and by then, it’s too late to change anything.
Now that you understand what it is, when it applies, and how to waive it with an add-on, you can make smarter insurance decisions.
So, before your next car insurance renewal, take a few minutes to review your policy, compare options, and see if getting a waiver makes sense for you.
A little bit of knowledge now can save you a lot of money (and stress) later!