If you’ve ever shopped online in Malaysia, chances are you’ve come across FPX as a payment option.
But what exactly is FPX, and why should you consider using it?
Let’s break it down in the simplest way possible.
What is FPX?
FPX (Financial Process Exchange) is a Malaysia-based online payment method that allows you to make direct bank transfers for purchases.
It’s managed by Payments Network Malaysia (PayNet) and connects directly with most Malaysian banks.
Instead of using a debit or credit card, you can securely transfer money from your bank account to the merchant in real-time.
How Does FPX Work for Individuals?
Using FPX is super easy and doesn’t require any special registration.
If you have an online banking account with a participating Malaysian bank, you can use FPX for payments. Here’s how it works:
- Choose FPX at checkout – When making a purchase, select FPX as your payment method.
- Select your bank – You’ll see a list of participating banks.
- Secure redirection – You’ll be redirected to your bank’s online banking portal.
- Log in – Enter your usual internet banking credentials.
- Authorize payment – Review the details and approve the payment (usually via OTP verification).
- Receive confirmation – The payment is processed instantly, and both you and the merchant receive confirmation.
That’s it! Your payment goes through in real time, making it one of the most seamless payment methods out there.
Who Can Use FPX?
Anyone with an internet banking account from a participating Malaysian bank can use FPX.
You don’t need to sign up separately – just ensure your bank supports FPX transactions.
Where Can You Use FPX?
FPX is widely accepted across Malaysia, and you’ll find it available for:
- Online shopping – Many e-commerce sites display the FPX logo as a payment option.
- Bill payments – Utilities, telcos, and service providers often accept FPX payments.
Why Should You Use FPX?
There are plenty of reasons to use FPX for your online transactions:
1. Simple and Convenient – No need for additional apps or registrations; just use your existing internet banking account.
2. Real-Time Transactions – Your payments are processed instantly, so there’s no waiting for funds to clear.
3. Highly Secure – FPX transactions are protected by your bank’s security measures, including OTP verification and encryption. Your banking details are never shared with the merchant.
4. Reliable – Available 24/7 (as long as your bank is online).
5. Cost-Saving – No extra fees for most users, as merchants typically cover the transaction costs. Plus, you don’t have to travel to make payments.
Security & Transaction Limits
FPX prioritizes security, using advanced encryption and authentication methods to keep your transactions safe. Here are some key security features:
- Secure redirection to your bank’s portal (no third-party interference).
- High standards of encryption for financial data protection.
- Unique transaction IDs for tracking payments.
- FPX does not store your banking credentials.
Transaction Limits
- Minimum: RM1.00 per transaction.
- Maximum: RM30,000 per transaction (for personal accounts).
- However, your bank’s daily transfer limit applies, which may be lower.
How to Check If Your Payment Went Through
After making a payment, you can verify it in a few ways:
Online receipt from FPX – The system generates an instant receipt.
Email notification from FPX – If you provided your email, you’ll receive a confirmation.
Merchant receipt – Most merchants will also send an order confirmation.
What If There’s a Problem?
Although FPX is highly reliable, issues can occasionally occur. Here’s what to do:
Money deducted but transaction unsuccessful? Contact your bank with your FPX Transaction ID or Merchant Order No. to check if a reversal is in progress.
Payment successful, but merchant claims no payment received? Reach out to the merchant and provide proof (FPX receipt or email confirmation containing the transaction ID, order number, amount, and date/time).
Can You Cancel an FPX Transaction?
No, once an FPX payment is successful, it cannot be canceled through the system.
If you need a refund, you’ll have to follow the merchant’s refund policy.
Need Help?
For any issues or inquiries, your best bet is to contact your bank’s customer support since they handle FPX transactions directly.
You can check out more details at the PayNet website!
FPX Participating Banks
FPX online banking payments are supported by 18 major Malaysian banks offering internet banking services. Some of the participating banks include:
- Major banks: Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, Ambank, Alliance Bank.
- Islamic banks: Bank Islam, Bank Muamalat, Kuwait Finance House.
- Government-linked banks: Bank Rakyat Malaysia, Bank Simpanan Nasional, Agrobank.
- International & commercial banks: OCBC Bank, Standard Chartered Bank, United Overseas Bank (UOB), HSBC, Affin Bank.
Each bank may have different availability times for FPX payments.
You can check with your bank for a detailed list of supported Business-to-Consumer (B2C) and Business-to-Business (B2B) transactions and their respective service times.
Frequently Asked Questions (FAQ)
1. What is FPX payment method?
FPX is an online payment gateway that allows users to make payments directly from their bank accounts in real time.
2. Is FPX the same as DuitNow?
No, FPX and DuitNow are different. FPX is an online payment method for e-commerce transactions, while DuitNow allows instant fund transfers between bank accounts using mobile numbers or NRIC numbers.
3. Which banks are participating in FPX in Malaysia?
18 major banks in Malaysia support FPX, including Maybank, CIMB Bank, RHB Bank, Public Bank, Hong Leong Bank, and more.
4. How do I get my money back from FPX?
If a transaction fails but the money is deducted, contact your bank with the FPX Transaction ID for a refund.
5. Can I transfer money using FPX?
No, FPX is used for online payments to merchants, not peer-to-peer transfers. Use DuitNow for personal fund transfers.
6. How do I check my FPX payment?
You can check through:
- Online banking transaction history
- FPX email notification (if provided)
- Merchant’s payment confirmation page
7. What is the difference between DuitNow and FPX?
DuitNow is for instant peer-to-peer transfers, while FPX is for online payments to merchants.
8. What is the payment method of FPX?
FPX facilitates payments through internet banking accounts, allowing users to authorize transactions securely.
9. What are the disadvantages of FPX?
- Transactions cannot be canceled.
- Requires internet banking access.
- Dependent on the bank’s system availability.
10. How safe is FPX?
FPX is highly secure, with encryption, authentication, and secure redirection to bank portals. Your credentials are never stored by FPX.
11. What are the benefits of FPX?
- Convenient and easy to use.
- Real-time transactions.
- High security standards.
- No need for a credit or debit card.
12. How do I pay with Maybank FPX?
- Select FPX as your payment option.
- Choose Maybank from the bank list.
- Log in to Maybank2u and authorize the transaction.
- Confirm payment, and you’ll receive a receipt.
13. What is the limit of M2U FPX?
For Maybank2u users, the FPX transaction limit is RM30,000 per transaction, subject to your internet banking limit.
14. How to get FPX?
If you have an internet banking account with a participating bank, you already have access to FPX—no additional registration is required!
Final Thoughts
FPX is a secure, fast, and hassle-free payment method that makes online transactions smooth for Malaysians.
Whether you’re shopping online or paying bills, FPX is a great option to consider – and best of all, you don’t need a credit card to use it.
I personally find it one of the easiest ways to make payments without worrying about security or hidden fees.
Have you used FPX before? Share your experience in the comments!
